This artwork is unacceptable as is.
We explained the situation to the customer and new artwork was requested.
The artwork on the right is what was resubmitted.
Please note these files are saved so they can be loaded quickly. They are for show only. The resolution of the files on the right is not acceptable.
ORIGINAL
It's a nice piece, but does
not meet our requirements in almost every way possible ... drop shadows,
tints,gradients, color overlapping, bevels, black background, low res
jpeg ....
Better, but not there yet. White outline around "Roxster" will not print. Also, the drop shadow should be removed. This was, happily, an Illustrator vector file and I could work with it.
FIRST DRAFT
In some instances, if it is done correctly, we can
do tints in pad printing (not hot stamps). The logo without all the
fancy stuff was
strong on its own, especially after I put a big fat white stroke around
it. So long as a tint is in the background, like this one is, it should
print OK. And this would have worked if it was black going on a white
pick, but it was white on black and light inks do not print tints. We
can only do that with dark ink on a light pick.
It doesn't possess the beauty of the original, but it is the best possible alternative.